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Customer Service

219 books found

Service management and marketing
Service management and marketing

by Christian Grönroos

1990 17 ed.
Experiential Marketing
Experiential Marketing

by Wided Batat

2019 11 ed.
The consumer-- or else!
The consumer-- or else!

by Camille Passler Schuster, Camille P. Schuster

2003 10 ed.
Firing on all cylinders
Firing on all cylinders

by Jim Clemmer

1990 9 ed.
Protecting main street
Protecting main street

by Paul C. Lubin

2010 8 ed.
Designing and delivering superior customer value
Designing and delivering superior customer value

by Art Weinstein, William C. Johnson

1999 8 ed.
Customers for life
Customers for life

by Carl Sewell

1990 8 ed.
Total customer service
Total customer service

by William H. Davidow, Bro Uttal

1989 7 ed.
Making meaning
Making meaning

by Stephen Diller, Steve Diller

2005 7 ed.
Communicating Construction
Communicating Construction

by Liz Male, Penny Norton

2021 6 ed.
Tuned in
Tuned in

by Craig Stull

2008 6 ed.
Service quality
Service quality

by Roland T. Rust, Richard L. Oliver

1993 6 ed.
Call center management on fast forward
Call center management on fast forward

by Brad Cleveland, Julia Mayben

1997 5 ed.
The service edge
The service edge

by Ron Zemke, Dick Schaap

1989 5 ed.
Delighting customers
Delighting customers

by Peter Donovan, P. Donovan

1994 5 ed.
Introduction to Corporate Communication
Introduction to Corporate Communication

by Charu Lata Singh, Mona Gupta

2021 5 ed.
Customer Copernicus
Customer Copernicus

by Charlie Dawson, Sean Meehan

2021 5 ed.
How to win customers and keep them for life
How to win customers and keep them for life

by Michael LeBoeuf

1987 5 ed.
A complaint is a gift
A complaint is a gift

by Janelle Barlow

1996 5 ed.
A Piece of the Pie
A Piece of the Pie

by Joseph W. Carvin

2005 4 ed.